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Privacy Policy for CyberGrizzly Care
Last Updated: April 9, 2026
Cyber Grizzly Corporation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CyberGrizzly Care application (the "App").
1. Information We Collect
• Personal Data: Names, email addresses, and phone numbers of users and their designated care contacts.
• Health & Wellness Data: Information provided during "Daily Check-ins," including self-reported well-being status and medication schedule reminders.
• Communication Data: Logs of SMS and email notifications sent through the App to facilitate care coordination.
• AI Interactions: Text and voice interactions with the AI companion to provide conversational services and emotional support.
• Payment Data: Financial information is collected and processed strictly by our third-party processor (Stripe). We do not store credit card numbers on our servers.
2. How We Use Your Information
• Core Service: To provide and maintain the App's daily check-in and AI companion features.
• Care Coordination: To notify designated care contacts of check-in status or emergency button activation.
• Safety & Improvements: To improve AI responses and ensure the technical functionality of the App.
• Communication: To send administrative updates, billing confirmations, and support responses.
3. Data Sharing & Third Parties
We do not sell your personal data. We share information only with trusted service providers necessary to operate the App:
• Google Gemini: To process AI-driven conversations.
• Stripe: To process secure subscription payments.
• Twilio / SendGrid: To deliver SMS and email alerts to caregivers.
• Cloud Infrastructure: To host and secure your data using industry-leading cloud providers.
4. Data Security & Retention
• Security Measures: We utilize industry-standard protections, including JWT (JSON Web Tokens) for authentication, Bcrypt for password hashing, and encryption for data in transit.
• Retention: We retain your information for as long as your account is active or as needed to provide services. You may request the deletion of your data at any time.
5. Children’s Privacy
CyberGrizzly Care is intended for use by mature adults and their families. If a user is under the age of 18, they must have parental or guardian consent to use the App. We do not knowingly collect personal data from children without such consent. If we discover we have inadvertently collected data from a minor without authorization, we will delete it promptly.
6. Your Rights & Choices
Depending on your jurisdiction (such as the CCPA in California or GDPR in Europe), you may have the following rights:
• Access & Portability: Request a copy of the data we hold about you.
• Correction: Request updates to inaccurate or incomplete information.
• Deletion: Request that we erase your personal data, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from non-essential communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy within the App and updating the "Last Updated" date.
8. Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at: Email: support@cybergrizzly.com Website: cybergrizzly.com